Store Policy

STORE POLICY - ORDER METHODS

You may order from Jigsaw Jungle International Inc. via online shopping cart or via telephone. For a number of reasons, we prefer you order online - it is much easier for us and for you. To order by phone please call 1.877.758.6453 or 514.331.3346. To order online on our website, please add items to your cart and proceed through the shopping cart checkout.

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PROCESSING ORDERS

At Jigsaw Jungle, your orders are always a high priority to us. We work hard to process, pack & ship orders as quickly as possible. If you complete the checkout process on an order we will consider that you fully intend to proceed with that order. Once received, we will begin to process your order immediately. Please do all of the research and ask all of the questions you need to before you place your order.

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RECEIPT

A detailed receipt will be e-mailed to you after your order is processed. A packing slip will be included with most orders.

ORDER NOTIFICATION

You will be notified via email or phone if Jigsaw Jungle International Inc. cannot, for any reason, process your order or if for any reason there are any items in your order that are unavailable.

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CANCELLING ORDERS

Jigsaw Jungle International Inc. processes orders as quickly as possible. If you need to cancel an order please do so immediately via email and phone. In many cases, orders that have been placed by clients are received, packed and shipped immediately. We may or may not be able to cancel your order before it ships. If your order has already shipped then it may only be returned as subject to our return policy.

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PAYMENT METHODS

Jigsaw Jungle International Inc. accepts the following forms of payment: Credit Cards (Visa & MasterCard), PayPal and e-check (via PayPal) payments, International Money Orders, Certified Cheques, Visa Interac/Debit, Mastercard Interac/Debit and Cash. Jigsaw Jungle International Inc. may also decide, at its discretion, to accept personal cheques and/or purchase orders from schools and government municipalities, libraries, etc.

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SPECIAL ORDERS

Please contact Jigsaw Jungle International Inc. to make any special orders including orders not accommodated by our online shopping cart. Please note that special orders may require pre-payment in order to be placed.

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