North America’s Leading Jigsaw Puzzle Shop
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Frequently Asked Questions

Have Questions? We've Got Answers!

  • How do I Create an Account?
  • What are the Benefits of Having an Account at Jigsaw Jungle?
  • How do I place an Order?
  • How do I put Items on my Wishlist in my Shop Cart?
  • Having trouble with Login or Forgot your Password?
  • When will my Order Ship from your Distribution Center?
  • Do you Ship Internationally?
  • Can I place an order & have it shipped it to a different address OR to someone else?
  • How do you Ship? What is the Delay?
  • Do you Ship to P.O. Boxes?
  • How does the Flat-Rate Super-Saver Shipping (FRSSS) Promo Work?
  • What Payment Methods do you Accept?
  • What is your Return Policy?
  • Credit Card & PayPal Refunds
  • Why am I being charged Sales Tax?
  • How do I Cancel or Change my Order?
  • Problem Placing an Order or with an Order you have Received
  • I have a Missing Piece; What do I do?
  • How can I Get in Touch with You? (Contact Us)
  • How do I Remove myself from the Jigsaw Jungle Newsletter/Email List?
  • All Things Puzzles, All at Jigsaw Jungle

Jigsaw Jungle Gift Cards/Vouchers

  • Purchasing Gift Vouchers
  • How to Send Gift Vouchers.
  • Buying with Gift Vouchers
  • Redeeming Gift Vouchers.
  • When a problem occurs with a gift card