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Service Comments.
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Consumer Online Form Feedback Comment report from
Dalia and gave a "Praise Response". The consumer filed the following comments:
I placed my order on a Monday
afternoon and I had my puzzles in my hand by Wednesday. I was very
pleased with the easy website (searching and ordering) and the very
rapid delivery! On top of that, the puzzle I wanted was impossible to
find anywhere else and you had it, in stock and competitively priced. If
only all online merchants could be this good. I am looking for excuses
to buy more puzzles!! Thank you for a great shopping experience. |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
have been
very satisfied with the quality and delivery of products in the past.
Therefore, once again I have ordered from Jigsaw Jungle. Would recommend
to anyone. |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
Terrific
site. I get all my jigsaws here and tell my friends to do the same. |
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A consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
All I can say is "wow"!! My children were sick this week, making it impossible to do any Christmas shopping; then I remembered I had noted that I wanted to try and order some things from you. So at 3pm on Tuesday of this week I placed my order...my doorbell rang at 11am the next morning (!) with my order - exactly what I wanted. I have told everyone I know about your site and fabulous service, and will definitely be ordering from you again. Thank you so much for helping to make my week productive! |
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Kelly filed a consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
Jigsaw Jungle is Fantastic. I am nervous sometimes shopping on-line, but I have never had a problem with them and I have made several purchases. It is quick, easy, great selection, private, secure, and it is delivered right to you with no hassels. |
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Mr. Bammer filed a consumer report on Jigsaw
Jungle International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
I just wanted to tell you how thrilled I was when I found your website. You have a great selection and amazing prices! Ordering online was very easy, and it was shipped to NY in about a week which I thought was quick seeing that you are located in Canada! I even spoke with Customer Service who was extremely helpful and very pleasant to work with. I will be checking back regular to shop again with you. Thank you very much! |
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Dear Jigsaw jungle, It is very, very difficult to find large piece jigsaw puzzles for senior citizens. 300 peice, large piece puzzles. The same puzzles are available year after year. I found your site because you had 2 puzzles ONLY that I had not purchased before.
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Hi, David -- I called Wrebbit using the 1-800 number you provided, and they were VERY responsive and requested I "map" where the missing pieces are and call back with the position numbers (from the top / from the left side). I left a recorded message when I called back, with my mailing address, and they told me I would be mailed the missing pieces. How terrific! I was asked where I purchased the puzzles and I told her "Jigsaw Jungle" and she had very nice things to say about your company and about you, David, when I also mentioned to her what a great customer-oriented Manager you are. I really appreciate the attention and responsiveness you have given me with regard to the replacement of these two, tiny puzzle piece. Thanks, again! Kathy |
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I just wanted to let you know what a
wonderful and professional group of people you have in customer service,
headed by David. In mid December I order various puzzles, accessories and toys from your online store. The package was to be sent Priority so I would get it well in advance for Christmas gift giving. I received a single piece of the order within a few days but the balance of the order had still not shown up after a week so I contacted customer service. It was verified that the order had been shipped in two separate boxes due to size and that the mail service had “dropped the ball.” Although your company had little control over the process once the packages left the warehouse, David’s follow up with Canada Post resulted in the box making it to my office address by the 24th of December 2002. Everything was in order and my family has really been enjoying the puzzles. I did all my seasonal shopping online this year, and the service extended by your customer service department was by far the best. I recommend your company as the only place to go for all puzzle lovers. Thank you again. Susan |
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Kevin just filed a consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
This company has the best level of customer service that I have ever encountered. Quick, personal, friendly responses to inquiries. They continued to expedite my inquiry with the manufacturer for months, until my special order request was available, then contacted me to let me know that it was available for order and shipment. Kevin |
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I am somewhat dubious about ordering over the net and I have to say that I am very happy with the speed with which my small order was handled. I ordered on Monday, it arrived today (Friday). The correct item, with a confirming invoice. It's so nice when people put in the effort to do their jobs well. So many people these days do not. Thank you for a job well done. Donna, Toronto |
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The shipment of puzzles has arrived and I am thrilled with each of them. The children began working with them today and were delighted. The five year olds work with them Friday and they will be very excited to have such beautiful new puzzles to complete. You were wonderfully helpful and saved me hours and days of frustrating, futile shopping. It would have been impossible to find such a treasure of puzzles in the entire Portland area. Thank you again for your time and help!! Chery Circle of Friends Preschool |
| Thank you for your quick reply - and
service. I
received the order today and am very pleased. Your
customer service is A+. Thank you - Melody |
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I am just so damm happy that I found
your website. I love a
particular kind of puzzle and you always seem to have plenty of what I am
looking for. I like the Clementonis and the Nathans..the still life
florals, and the reproductions of paintings/old masters. I have been
ordering puzzles for a couple of years and don't think I've seen a better
selection anywhere. Sometimes I order over the web and sometimes I call Elizabeth, Missouri |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
Well done! I
made an order last week and received it in 2 business days. You have
excellent selection and comparable prices. With free shipping this is
the better deal. Please continue with this incentive. |
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My puzzle arrived on 4/9, as you indicated it would. It is wonderful. I just wanted to thank you for your service and good communication. Brian. |
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Comments: I ordered a Fire Dragon puzzle Wednesday afternoon. I received it today, Friday, in perfect condition. She is going to love this puzzle. Thanks for such excellent service. Everyone that I know that buys puzzles is going to hear about your company. Gordon |
| Thank you for your email confirming my
order had been shipped. I only
ordered the CD yesterday and believe it or not it arrived in this
morning's mail. Thank you for the fantastic service. Nobody can beat
that for efficiency! Sincerely, Trevor |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
Pleased with
service and delivery. Previously ordered puzzles from England never
arrived due to shipping info error. How puzzles could be sent without a
state name is a mystery to me. Will continue to use your company instead
now that I have found you. |
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I ordered the 16th and I got delivery today the 25th! That is fantastic service, especially considering it was shipped to a military APO, AE 09601 address in Europe. Many thanks, Clark |
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I just want to thank you and your
company for the wonderful service I received. From the gentleman who
took my order over the phone to the person in the mail room who sent the
order via UPS, and I don't want to forget you for sending me this e-mail
to confirm my order. Sincerely, |
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This is just a quick note to say thank
you for your
e-mail on Monday afternoon telling me that the goods I ordered most of the jigsaws for Birthday and
Christmas Gifts and went internationally via your site Thanks and best wishes. Alison |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
I collect
EAGLES, puzzles and knick-knacks. I live in a very small town and can't
find eagle puzzles. You have what I am looking for. Pleas e-mail me when
new eagle puzzles come about. Thank you JJ |
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Consumer report on Jigsaw Jungle
International Inc with Public
Eye and gave your company a customer satisfaction rating of
"Very Satisfied". The consumer filed the following comments:
I love my
cardinals. They are truly beautiful. Saw this puzzle and could not find
it any where but here. fell in love with. do you have a catalog also
with all the puzzles? I sure hope so. Thanks again. vs |
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To learn more about us we encourage you to explore the following links:
Last Updated = 06/12/2007
Check out our
Bargain Bin Sale! Jigsaw Puzzles on Sale from Jigsaw Jungle. Big savings while quantities last.
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